Leasing Call Center

Spend less time answering inbound calls and let our trained reps hand off qualified leads.

Rently Call Center

What our Call Center provides

Our leasing call center representatives answer your inbound inquiries and educate first time Rently users on the self-showing process, all while collecting valuable lead information to qualify the caller for a viewing.

Additionally, our representatives are trained on the Rently system to equip them with the skills to perform a series of outbound calls, providing a true lead-to-lease experience.

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Inbound Call Features

Lead Qualification
Rently Lockbox Education
Schedule Agent Led & Self-Showings
Provide Application Information
Detailed Reporting
Quality Assurance
Call Calibrations

Outbound Call Features

Inquiry and Post-Showing Follow-Up Calls
Guide to Application
Viewing Assistance
Suggest Alternative Properties
SmartMatch from Rently
Detailed Reporting
Quality Assurance
Call Calibrations

Why Rently Call Center?

With our call center representatives, you’ll be able to minimize the number of calls coming to your agents and maximize call-to-self-show conversion rates. Let us answer your calls so your agents can focus on signing leases.

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Monthly subscription
Additional $0.50 per minute
US-Based Dedicated Team
per hour per agent
*Custom script and workflow

What Makes Us Different

Renter Support

If renters have questions about a listing, or need extra help completing a showing, we can handle it all.


We can collect screening information for phone inquiries, and help you identify which callers are worth a follow up. Check lead reports at your own convenience.


Need a good lead to fill out a survey or submit an application? We can handle that. Our call center provides outgoing calls to keep renters engaged with your properties.