I’m sorry to hear that you are having trouble uploading your documents. This is usually a result of poor cell reception or a minor software glitch.
Please try the following troubleshooting steps:
- Restart your phone
- Turn your wifi off and back on again
- Make sure your camera permissions are set correctly (Read more about that here).
- If these tips do not work, you may want to try downloading the Rently app.
Hope this helps. If you are still having trouble, please submit a ticket below: