Something about your account activity alerted our security team. Possibilities include:
- Viewing properties at extreme distances from each other
- Not uploading proper identification (we require a U.S. government or state issued photo ID, such as a driver’s license)
- Your information, such as your name, did not match your uploaded ID
- You entered in the wrong debit/credit card information too many times
- You were difficult to identify in your selfie, or looked substantially different than your photo ID
If you believe your phone number was banned in error, please click the blue Chat bubble on the bottom right for immediate assistance.