We’re sorry to hear that. First, we need to know if your application was through us or sent to the property manager directly.
If the application was through the Rently system, please understand that your application can be used again on any other property that accepts Rently applications. You don’t need to pay a second time to reuse the application! If you still need help, please fill out a ticket below.
If the application was through the property manager’s system, you need to contact them directly.
Once logged into your renter account, the following information can be edited:
Managing your co-applicants
If you need additional information corrected, please submit a ticket here. If you did not apply through the Rently website or you do not see the application under the Pending Applications tab, you will need to contact the property manager/owner.
From the listing page, you will see an Apply Now button. Please follow the prompts to apply.
If you do not see an Apply Now button, the property manager does not allow online applications through our site so you will need to contact the property manager directly to ask about the application process.