Call Center

Spend less time juggling inbound calls and let our trained reps hand off qualified leads!

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Get More Info Today!

Call us at 1.888.340.6340 and get started now!

What Our Call Center Provides

Our leasing call center representatives answer your calls and educate your first-time Rently users about our self-showing technology while collecting valuable lead information to qualify the caller for a viewing.

Additionally, our representatives are trained in the Rently system and are skilled in navigating our platform to perform a series of outbound calls, providing a true lead-to-lease experience!

International Shared Team

$100
Monthly Subscription
Additional $0.50 per Minute

US-Based Dedicated Team

$30
per Hour per Agent
*Custom Script and Workflow

With our call center representatives, you’ll be able to minimize the number of calls coming to your agents and maximize call-to-self-show conversion rates. Access to our call center includes our proprietary call center software.

Inbound Call Features

  • Lead Qualification
  • Rently Lockbox Education
  • Scheduled Agent & Self-Showing
  • Provide Application Information
  • Detailed Reporting
  • Quality Assurance
  • Call Calibrations

Outbound Call Features

  • Inquiry and Post-Viewing Follow-Up Calls
  • Guide to Application
  • Viewing Assistance
  • Suggest Alternative Properties
  • SmartMatch from Rently
  • Detailed Reporting
  • Quality Assurance
  • Call Calibrations

What Makes Us Different

Rently offers one of the only Leasing-oriented call centers in the industry. Because Rently understands your leasing process, we are able to provide a consistent, cost-effective, reliable way to get more showings done. We are outcome focused, putting our effort into getting the right information to the caller so they are empowered to get through the process from interest to application. We keep our team fully staffed to handle calls without long wait times or embarrassing drops. Every agent is also fully trained in Rently self-showing, and has access to a customized console that gives them direct access to all of your homes, including enhanced security and support features. Our customers love us and love the results we provide.

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Renter Support - Rently

Renter Support

If renters have questions about a listing, or need extra help completing a showing, we can handle it all!

Pre-Screening - Rently

Pre-Screening

We can collect screening information for phone inquiries, and help you identify if any callers are worth a follow up. Check lead reports at your own convenience!

Follow-Up - Rently

Follow-Up

Need a good lead to fill out a survey or submit an application? We can handle that! Our call center can handle outgoing calls to keep renters engaged with your properties.