Trion Properties, a multifamily real estate owner and operator, was looking to enhance the value of their Forty6Twenty property, a stand-alone 28-unit apartment building located in Culver City, CA. The community recently underwent a full exterior renovation and interior upgrades, including upgrading the access control solution to bolster security and optimize resident access and visitor management. However, their new system was plagued with reliability issues, frustrating residents and visitors, and requiring frequent intervention from the property manager, Hari Deevi. Hari envisioned a smooth and secure entry experience for everyone, reducing on-site management efforts.
Solutions Implemented:
Trion Properties installed Rently’s Access Panel with Intercom at their main entrance. This system was chosen for its user-friendly interface, diverse entry methods, built-in intercom capability, and all from one hardware device. Residents now enjoy the convenience of personalized and trackable entry codes, while visitors and delivery personnel use a modern QR-code-based intercom that instantly connects the visitor to the resident via smartphones. This enables residents to visually and verbally verify visitors before granting entry, facilitating swift communication and remote unlocking. The result is a significantly streamlined visitor management process, enhanced security, and an improved resident experience.
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Results:
Saved Over 408 Hours with Remote Unlocking
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- Residents and staff no longer have to physically walk to the front entrance to unlock gate, saving valuable time = *$30k annual savings
- *Calculated based on time saved for the year and the average property manager salary in Los Angeles, CA
100% Reduction in Resident Complaints
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- Reduced the number of resident complaints from 3–5 per week to zero per week
2 Weeks From Order to Up & Running
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- Installation was easy, just one device — no hub or controller required
Enhanced Security
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- Residents verify all visitors and package deliveries preventing unauthorized access, potential burglaries, vandalism, and package theft
“Rently’s Access Panel with Intercom makes it easier for our residents to grant access to their visitors. I am no longer being called everyday to let someone in or handling entry access issues. Rently has simplified my role as a property manager!”
— Hari Deevi, Property Manager & Asset Operations Analyst, Trion Properties
